Payment Guide

After your booking has been confirmed with Sri Lanka Local Tours and all tour services have been successfully reserved, full payment (100% of the total tour cost) must be completed before the commencement of your tour. Our standard payment schedule is as follows:

• 70% of the total tour price is required as a deposit to confirm your booking.
• The remaining 30% must be paid at least 10 days before the tour start date, upon the issuance of your Service Confirmation Voucher, which confirms all final tour arrangements and booked services.

Flexible Deposit Arrangement

Our standard payment schedule may be adjusted depending on your preferred payment arrangement, the type of tour, the duration of your itinerary, the travel period, and supplier requirements.

If you wish to discuss an alternative payment schedule, please contact your assigned Sri Lanka Local Tours Travel Consultant directly. We will carefully review your request and do our utmost to provide the most appropriate and flexible payment solution while ensuring that all travel services can be secured successfully.

Cash Payment Upon Arrival

Guests who wish to settle part of the remaining tour balance in cash upon arrival may do so, subject to prior approval and the following conditions:

• Cash payment is available only with prior approval from Sri Lanka Local Tours.
• A minimum of 20% of the total tour value may be paid in cash.
• Requests for cash payment must be submitted at least 15 days before the tour start date.
• The cash payment must be completed within the first day of the itinerary.
• Failure to complete the cash payment within the agreed timeframe may result in delays or suspension of tour services until the outstanding balance has been settled.

Full settlement should be received no later than 30 working days prior to passenger s’ arrival (Not applied for last minute booking). We are now able to offer 3 methods of Payment:

Online Payment with OnePAY

At this stage, we accept most of the major cards with the below service fee.

• Visa, MasterCard, JCB Card are accepted with 3.5% service fee
• AMEX is accepted with 4.5% service fee for payment in US$.

We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn ). All of your card information is processed through the SSL protocol with an international card security standard. Your card information will not be stored in our system (Merchant). After you have received Invoice Payment Link, please check the information on the Invoice. If all the information is correct, please check the Terms and Conditions and click, I agree to Terms and Conditions and click Submit or Book. You will be redirected to OnePAY Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card with following steps: Input Card information: The URL (Uniform Resource Locator) will begin with https://onepay.vn/… To make the payment, you will input the following card information:

+ Card Number
+ Expiration Date
+ CSC (Card Security Code – CVV, CVC)
+ Billing address (Card holder’s address which has been registered with the Issuer Bank)
+ Click “PAY”
+ Online payment password (If you have enrolled 3D – Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card).

Made by telegraphic transfer, internet transfer to our following Sri Lanka Local Tours (In Association with Viet Vision Travel & Trading JSC) nominal account details

Bank name: VIETNAM MARITIME COMMERCIAL JOINT STOCK BANK
Bank address: 54A Nguyen Chi Thanh Street, Lang Province, Ha Noi City, Viet Nam (Sometimes this part will jump to the head office's address)
Beneficiary's full name: Viet Vision Travel and Trading Joint Stock Company
Beneficiary's short name: VNVT., JSC
Beneficiary's address: No 31 Van Mieu Street, Van Mieu - Quoc Tu Giam Ward, Hanoi, Vietnam
Account Number: 80002350401
SWIFT Code: MCOBVNVX
Details: Client's Name

By Western Union (sending money online): www.westernunion.com

Please reach our consultants to get instruction through Contact Form for detailed instructions on making a secure payment. Our team is always ready to support you with any inquiries and ensure a smooth process.

3. Rate & taxes

Our prices are inclusive of service charge and government taxes and subject to change with any increase in government taxes.

We guarantee that your holiday will not be subjected to surcharges, except where our costs rise because of changes in Government policy. We will not surcharge for exchange-rate fluctuations.